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Privacy Policy

Effective Date: 27/04/2026

Last Updated: 27/04/2026

1. Introduction

Welcome to Maria Tsimpida Ophthalmic Services. We are committed to protecting the privacy and security of our patients, including children and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:  https://www.maria-tsimpida-os.com/


We comply with applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information
• Parent/guardian name
• Contact details (email address, phone number)
• Child’s name and date of birth (only where necessary)

b. Medical Information
• Information submitted through contact forms or appointment requests
• Relevant medical history (if voluntarily provided)

c. Technical Data
• IP address
• Browser type and version
• Pages visited and time spent on the website

3. Children’s Privacy

As a paediatric service, we understand the importance of protecting children’s data. We only collect personal information about children with the consent of a parent or legal guardian.

We do not knowingly collect data directly from children without appropriate consent.

4. How We Use Your Information

We use the information we collect to:
• Respond to enquiries and appointment requests
• Provide medical services and support
• Improve our website and services
• Comply with legal and regulatory obligations

5. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:
• Consent (e.g., contact forms)
• Legitimate interests (e.g., improving services)
• Legal obligations (e.g., medical record-keeping)
• Provision of healthcare services

6. Sharing Your Information

We do not sell your personal data. We may share your information with:
• Healthcare professionals involved in your care
• IT and website service providers
• Regulatory authorities if required by law

All third parties are required to respect the security of your data.

7. Data Security

We implement appropriate technical and organisational measures to protect your data, including:
• Secure servers
• Encryption where appropriate
• Access controls

8. Data Retention

We retain personal data only as long as necessary for:
• Medical and legal purposes
• Regulatory compliance

Medical records may be retained in accordance with NHS or applicable healthcare guidelines.

9. Your Rights

Under data protection law, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request erasure (where applicable)
• Restrict or object to processing
• Data portability

You can exercise these rights by contacting us at info@maria-tsimpida-os.com.

10. Cookies

Our website may use cookies to enhance user experience. 

The cookies, we may use, don’t store sensitive data such as your name, address or payment details and they can’t harm your computer.

The data we may collect through these cookies is solely to improving our website and your browsing experience – it is never used to identify you and we would never share or sell on this data.

What is a cookie?

A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit. Your browser accesses the cookie file only when you visit the website that produced it.

The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the site.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Maria Tsimpida Ophthalmic Services LTD
email:   info@maria-tsimpida-os.com
Contact number:  +442080587627
 

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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